

Frequently Asked Questions:
Q: Where can I find lampshade pricing information?
A: Our lampshade pricing is
based on several factors: shade measurements, fabric, trim, shape (round, oval,
square, hexagon, octagon, etc.), and the type & color of the fitter. All of this
information can be determined by following step by step instructions on our web
site:
http://www.shannonlamp.com/lampshades.htm
Contact us via telephone or e-mail with that
information and we would be delighted to give the pricing information.
Q: Where do you show what size lampshades you offer?
A: We are our own manufacturer.
We custom make every lampshade we sell. We offer any size lampshade, based on
the information that can be gathered on our web site regarding fabric and
fitters:
http://www.shannonlamp.com/lampshades.htm. We are capable
of making ANY size lampshades, however, we will not ship extremely large
lampshades due to damage occurred in shipping. We will make extremely large
shades for in-store pick up only.
Q: I have a lamp, but I don't have a lampshade to measure. Can
you help me to determine the correct size lampshade?
A: We try to advise, but we have
some limitations without having the lamp in hand to fit. Lampshades are fit by a
proper balance that cannot always be determined by the actual measurements of
the lamp. Lampshade styles do change much more often than lamp styles change.
Lamp manufacturers that made a lamp in 1950 or 1960 for example, would probably
not use the same size and style of lampshade if they made the same lamp today.
You may actually ship your lamp to us, and we can determine the correct size and
make any needed adjustments to the lamp that may be needed, such as changing the
lamp harp to accommodate the correct shade size.
Q: How do I order directly from your website?
A: Our website is designed to
show our product and services. We suggest that when you have questions, give us
a call or send us an e-mail. When you are ready to make a purchase, simply give
us a call or e-mail us with your name and telephone number and we can call you.
Q: How long does it take to have a custom lampshade made?
A: There can be some reasons why
it may take longer, but it generally takes about 10-14 days to have shades made.
Q: Does it cost more to have a lampshade custom made than if I
purchase a shade you have in stock?
A: We do not charge "custom"
fees. If we make the shade for you, or pull it from our showroom, it would be
the same price. For internet orders, the shades are normally made to order
instead of pulled from our showroom inventory.
Q: How do you ship and what are the shipping cost?
A: We ship via UPS, so we always
need a physical address. Since we are a custom shop, every order we ship out is
a different size box with different weights, going to different areas of the
country. When you place the order, we will give you an educated estimate of the
shipping cost. The actual shipping cost would be determined after the order is
complete and boxed. We do not add any fees to the shipping cost, we only attempt
to break even.
Shannon Lamp
Service, Inc.
Shamrock Shades
1210 North Limestone St.
Lexington, KY 40505
(859) 255-5285 - Telephone & Fax
E-mail:
shannonlampservice@windstream.net
Our Retail Store
Operating Hours:
(Eastern Standard Time)
9:00 - 5:00 Monday - Friday
9:00 - 3:00 - Saturdays
Closed on Sundays

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